Salesforce is a leading provider of enterprise software, delivered through the
cloud, with a focus on customer relationship management, or CRM. We introduced
our first CRM solution in 2000, and we have since expanded our service offerings
into new areas and industries with new editions, features and platform
capabilities. Our core mission is to empower our customers to connect with their
customers in entirely new ways through cloud, mobile, social, Internet of Things
("IoT") and artificial intelligence technologies.
Our service offerings are intuitive and easy to use. They can be deployed
rapidly, configured easily and integrated with other platforms and enterprise
applications, or apps. We deliver our service offerings via major internet
browsers and on leading mobile devices. We sell to businesses of all sizes and
in almost every industry worldwide on a subscription basis, primarily through
our direct sales efforts and also indirectly through partners.