The company researches, designs, manufactures, and distributes interior
furnishings, for use in various environments including office, healthcare,
educational, and residential settings, and provides related services that
support organizations and individuals all over the world. The company's products
are sold primarily through independent contract office furniture dealers as well
as the following channels: owned contract office furniture dealers, direct
customer sales, independent retailers, and the company's online store. Through
research, the company seeks to define and clarify customer needs and problems
existing in its markets and to design, through innovation where appropriate and
feasible, products, systems, and services as solutions to such problems.
Ultimately, the company seeks to enhance the performance of human habitats
worldwide, making its customers' lives more productive, rewarding, delightful,
Herman Miller, Inc.